Terms of Service

Terms and conditions for using our website and services

Terms of Service - PokketLoanCredit

1. Service Overview

PokketLoanCredit is a mobile platform operated by Pokket Finserv Private Limited, providing users with a digital platform to access credit-related features and manage their credit accounts.

Through PokketLoanCredit, users can view their available credit limit, request withdrawals within the approved limit, and track their credit activity.

By downloading or using PokketLoanCredit, you agree to these Terms of Service. If you do not agree, please discontinue use of PokketLoanCredit.

Pokket Finserv Private Limited may update these Terms from time to time due to regulatory, operational, or technical changes. Updated Terms will become effective once published within PokketLoanCredit.

2. Nature of the Credit Facility

The services available through PokketLoanCredit are structured as a Line of Credit (LOC) rather than a fixed-term loan product.

A Line of Credit generally includes the following characteristics:

  • Credit Limit
    Users may receive an approved maximum credit limit determined by the partnered lending institution.
  • Flexible Drawdown
    Users may request withdrawals from the available credit limit, subject to applicable conditions.
  • Revolving Structure
    When outstanding balances are repaid, the available credit limit may be restored, allowing further access to credit within the approved limit.
  • Interest and Charges
    Interest and applicable charges apply only to the amount withdrawn and for the duration that the amount remains outstanding.

3. Platform Role

Pokket Finserv Private Limited provides a technology platform that facilitates user access to financial products offered by third-party regulated lending institutions.

Pokket Finserv Private Limited does not:

  • provide credit directly
  • determine user credit eligibility
  • establish interest rates or repayment terms
  • handle disbursement or repayment of funds

All lending decisions, including credit approval, credit limits, pricing, and repayment conditions, are determined solely by the partnered lending institution.

4. Lending Institution

The credit facilities made available through PokketLoanCredit are provided by regulated financial institutions.

Currently, the lending partner associated with the platform is a Non-Banking Financial Company (NBFC) operating under the applicable laws and regulatory framework of India.

Any credit agreement entered into through the platform is concluded directly between the user and the lending institution.

5. User Eligibility

By using PokketLoanCredit, you confirm that:

  • you are at least 21 years of age
  • you have the legal capacity to enter into binding agreements
  • the information you provide during registration and verification is accurate and complete

Providing false or misleading information may result in restricted access to the platform.

6. Account Registration and Information Submission

Certain services available through PokketLoanCredit require users to create an account and provide personal or financial information, which may include:

  • identity and contact details
  • employment or income information
  • banking or repayment related details

Users are responsible for safeguarding their login credentials and for all activities conducted under their accounts.

Any suspected unauthorized access should be reported immediately.

7. Data Usage and Privacy

Information collected through PokketLoanCredit may be used for purposes such as:

  • identity verification and KYC compliance
  • fraud detection and risk monitoring
  • credit evaluation processes
  • service functionality and improvement

Further details regarding how personal information is collected, processed, and protected are described in the PokketLoanCredit Privacy Policy, which forms part of these Terms.

8. Service Availability

Pokket Finserv Private Limited aims to maintain continuous access to the PokketLoanCredit platform. However, service availability may be affected by system maintenance, technical upgrades, network interruptions, or events beyond reasonable control.

Temporary interruptions in service do not constitute a breach of these Terms.

9. Acceptable Use

Users agree not to:

  • misuse the platform for fraudulent or unlawful purposes
  • attempt to interfere with system functionality or security
  • provide false or misleading information
  • use the service in violation of applicable laws

Violation of these conditions may result in suspension or termination of access.

10. Limitation of Liability

To the extent permitted under applicable law, Pokket Finserv Private Limited shall not be responsible for:

  • credit decisions made by lending institutions
  • delays or service interruptions caused by technical factors
  • indirect or consequential damages arising from the use of the platform

Nothing in these Terms excludes liability where such exclusion is not permitted by law.

11. Suspension or Termination

Access to the PokketLoanCredit platform may be suspended or terminated if:

  • these Terms are violated
  • suspicious or abnormal activity is detected
  • continued access presents legal or operational risks

Termination may occur with or without prior notice depending on the circumstances.

12. Governing Law

These Terms shall be governed by the laws of India.

Any disputes arising in connection with the use of the PokketLoanCredit platform shall be subject to the jurisdiction of competent courts in India.

13. Contact Information

Pokket Finserv Private Limited

Email: info@pokketloancredit.com

Website: https://www.pokketloancredit.com

Address:
C-67, Second Floor, DDA Sheds,
New Delhi, Delhi 110020